Legal document
Privacy policy
Information on the processing of personal data of users of chma.pl.
1. Data controller
The controller of personal data is CHMA Julia Chmara, Radosna 6a, 64-530 Kaźmierz, Poland, VAT ID: PL6711865855. Contact regarding personal data: office@chma.pl.
2. Scope and source of data
Data may be provided directly by the user by email, contact forms or telephone. It may include name, company details, email address, telephone number and information concerning a transport enquiry.
3. Purposes of processing
Data is processed to answer enquiries, prepare quotations, conclude and perform contracts, handle settlements and establish, pursue or defend claims. With separate consent, data may also be used for marketing purposes.
4. Recipients of data
Data may be shared with entities supporting the controller in hosting, email, accounting, legal and IT services, and with contractors involved in transport execution, only to the necessary extent.
5. Retention period
Data is retained for the time required to handle the enquiry, perform the contract and comply with legal obligations, and subsequently for the period necessary to secure potential claims.
6. User rights
Depending on the legal basis, the user may request access, rectification, deletion, restriction, portability or object to processing. The user may also lodge a complaint with the competent data protection authority.
7. Voluntary provision of data
Providing data is voluntary, but may be necessary to receive a reply, quotation or service.
8. Changes to this policy
This policy may be updated when the website, tools or applicable law change. Last updated: 5 August 2026.